Exchange Policy

Exchange Policy

14-Day Exchange Window
We want you to love what you wear. If you're not satisfied with your purchase, you can request an exchange within 14 days of receiving your order.

Please note: We currently offer exchanges only. Refunds are not available.

Conditions for Exchange
To be eligible for an exchange, the item must:
- Be in its original, unused condition
- Have all original tags attached
- Be free from any stains, odors, or damage
- Be returned in its original packaging

How to Request an Exchange
1. Contact us on WhatsApp at +20 1044767611 within 14 days of receiving your order.
2. Share your order number and photos of the item.
3. Our team will guide you through the next steps.

Shipping Costs
The customer is responsible for the return shipping cost. We will cover the shipping cost of sending the new item to you.

Non-Exchangeable Items
- Sale or discounted items
- Items that have been worn, washed, or altered

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